Deborah Ward MS
Assurant Learning & Performance Solutions
Ms. Ward is a certified trainer and instructional designer with over 20 years of experience. She delivers training to nursing homes and state survey agencies on regulatory compliance and provides consulting support to create cost-effective training programs. Ms. Ward has designed and delivered training for federal and state agencies and national organizations including the Centers for Medicare & Medicaid Services (CMS) and the Substance Abuse and Mental Health Services Administration (SAMHSA). Ms. Ward’s training methodology draws on the neural basis for human attention, learning, and retention: optimizing time spent in training and ensuring measurable competencies associated with the content delivered.