Friday, September 27th, 2019
From Training to Competency: Achieving Business Goals while Ensuring Excellence
The updated regulatory requirements around training and staff competency are among the most integrated and impactful of all the regulatory updates. For nursing home leadership these changes represent an opportunity to create robust, measurable, and targeted staff development programs that will not only improve resident outcomes and ensure compliance, but also measurably improve staff satisfaction/retention and advance business goals. This presentation will provide: (1) staff development strategies that use proven techniques in learning and performance; (2) An overview/compilation of the competencies and resources specifically listed across multiple sections in the regulations ; and (3) a Competency Pathway that can be adapted for use within participant's organizations.
Assurant Learning & Performance Solutions