Katie Knutson is a Senior Consultant with PCG. She has over 13 years of experience and recently managed a Change Management scope of work with the Indiana Department of Child Services (DCS), where she and the PCG team guided DCS as they prepared for implementation of Family First. Katie and the team delivered PCG’s Change Management knowledge and tools to DCS, supporting growth, change, and revitalization of the agency and their operations. Family First impacts nearly every facet of child welfare – from prevention to aftercare – from finance to policy/practice. She and the team led over a dozen focus groups with staff from all levels and divisions.