Jennifer Kerr is an Organizational Effectiveness (OE) Consultant with the American Public Human Services Association (APHSA). As an OE Consultant, Jen facilitates change management projects throughout the United States and supports knowledge management by developing online learning tools. Jen joined APHSA with 15 years of organization effectiveness, training development, curriculum design and IT project management experience where she has worked at a county child welfare agency, university and an IT consulting firm. Jen holds a Bachelor's of Science in Business Management from West Chester University and a Masters of Education / Counseling from Widener University.

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