39th Annual NAPIPM Educational Conference
August 5 - 8, 2019
Sheraton Memphis Downtown | Memphis, TN

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Monday, August 5th, 2019
2:00 PM - 8:00 PM: Registration
2:00 PM - 8:00 PM: Registration
Room: Heritage Foyer
Registration & Information Desk
 
 
2:30 PM - 4:00 PM: NAPIPM EAC Business Meeting (Invite Only)
2:30 PM - 4:00 PM: NAPIPM EAC Business Meeting (Invite Only)
Room: St. Louis
NAPIPM Council/Annual Business Meeting (Invite Only)
 
 
6:30 PM - 7:30 PM: Welcome General Session
6:30 PM - 7:30 PM: Welcome General Session
Room: Heritage Ballroom
Welcome General Session
 
 
7:30 PM - 9:00 PM: Welcome Reception
7:30 PM - 9:00 PM: Welcome Reception
Room: Nashville
Welcome Reception
 
 
Tuesday, August 6th, 2019
7:30 AM - 4:30 PM: Registration
7:30 AM - 4:30 PM: Registration
Room: Heritage Foyer
Registration & Information Desk
 
 
7:30 AM - 5:00 PM: Table Tops
7:30 AM - 5:00 PM: Table Tops
Room: Heritage Foyer
Table Tops Open
 
 
7:30 AM - 8:30 AM: Continental Breakfast
7:30 AM - 8:30 AM: Continental Breakfast
Room: Heritage Foyer
Continental Breakfast
 
 
8:30 AM - 10:00 AM: Opening General Session
8:30 AM - 10:00 AM: Opening General Session
Room: Heritage Ballroom
Opening General Session
 
 
10:00 AM - 10:30 AM: Break
10:00 AM - 10:30 AM: Break
Room: Heritage Foyer
Break
 
 
10:30 AM - 12:00 PM: General Session: Federal Panel
12:00 PM - 1:30 PM: Lunch (On Your Own)
12:00 PM - 1:30 PM: Lunch (On Your Own)
Lunch (On Your Own)
 
 
1:30 PM - 3:00 PM: Breakout
1:30 PM - 3:00 PM: Breakout
Room: Nashville
Bringing Insights Buried in Case Management Information to Improve Program Integrity and Performance
 
 
1:30 PM - 3:00 PM: Breakout
Room: Magnolia I
FNS SNAP QC Disagrees Panel
 
 
3:00 PM - 3:30 PM: Break
3:00 PM - 3:30 PM: Break
Room: Heritage Foyer
Break
 
 
3:30 PM - 5:00 PM: Breakout
3:30 PM - 5:00 PM: Breakout
Room: Nashville
Maximizing Technology to Enhance Customer Service
 
 
3:30 PM - 5:00 PM: Breakout
Room: Magnolia I
2019 MEQC Update
 
 
3:30 PM - 5:00 PM: Breakout
Room: Magnolia II
Improving Accuracy Rates and Protecting Tax Payer Dollars with Data Analytics
 
 
6:00 PM - 8:00 PM: Social Event
6:00 PM - 8:00 PM: Social Event
Room: Off-Site
Social Event - Night Out on Beale Street
 
 
Wednesday, August 7th, 2019
7:30 AM - 4:30 PM: Registration
7:30 AM - 4:30 PM: Registration
Room: Heritage Foyer
Registration & Information Desk
 
 
7:30 AM - 5:00 PM: Table Tops
7:30 AM - 5:00 PM: Table Tops
Room: Heritage Foyer
Table Tops Open
 
 
7:30 AM - 8:30 AM: Continental Breakfast
7:30 AM - 8:30 AM: Continental Breakfast
Room: Heritage Foyer
Continental Breakfast
 
 
7:45 AM - 8:45 AM: Regional Meeting
7:45 AM - 8:45 AM: Regional Meeting
Room: Nashville
Region 1 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Magnolia I
Region 2 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Magnolia II
Region 3 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Jackson
Region 4 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Chattanooga
Region 5 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Knoxville
Region 6 Meeting
 
 
7:45 AM - 8:45 AM: Regional Meeting
Room: Natchez
Region 7 Meeting
 
 
9:15 AM - 10:15 AM: General Session: Regional Meeting Report Out - Regions 1-7
9:15 AM - 10:15 AM: General Session: Regional Meeting Report Out - Regions 1-7
Room: Heritage Ballroom
General Session: Regional Meeting Report Out (Regions 1-7)
 
 
10:15 AM - 10:30 AM: Break
10:15 AM - 10:30 AM: Break
Room: Heritage Foyer
Break
 
 
10:30 AM - 12:00 PM: Breakout
10:30 AM - 12:00 PM: Breakout
Room: Nashville
Results from the 2018 Child Care and Development Fund (CCDF) Improper Payments Review
 
 
10:30 AM - 12:00 PM: Breakout
Room: Magnolia II
Operational Optimization of SNAP Interview Attendance and Verification Submission with Lyft and DoorDash
 
 
12:00 PM - 1:30 PM: Lunch (On Your Own)
12:00 PM - 1:30 PM: Lunch (On Your Own)
Lunch (On Your Own)
 
 
1:30 PM - 3:00 PM: Breakout
1:30 PM - 3:00 PM: Breakout
Room: Magnolia II
Tune In and Explore Communication Styles
 
 
3:00 PM - 3:30 PM: Break
3:00 PM - 3:30 PM: Break
Room: Heritage Foyer
Break
 
 
3:30 PM - 5:00 PM: Breakout
3:30 PM - 5:00 PM: Breakout
Room: Nashville
Subsidized Child Care Compliance Activities in North Carolina
 
 
Thursday, August 8th, 2019
7:30 AM - 9:30 AM: Registration
7:30 AM - 9:30 AM: Registration
Room: Heritage Foyer
Registration & Information Desk
 
 
7:30 AM - 10:00 AM: Table Tops
7:30 AM - 10:00 AM: Table Tops
Room: Heritage Foyer
Table Tops Open
 
 
7:30 AM - 9:30 AM: Continental Breakfast
7:30 AM - 9:30 AM: Continental Breakfast
Room: Heritage Foyer
Continental Breakfast
 
 
9:30 AM - 11:00 AM: Closing General Session
9:30 AM - 11:00 AM: Closing General Session
Room: Heritage Ballroom
Tune Into Small Wins and Explore Big Gains
 
 
11:00 AM - 11:30 AM: Break
11:00 AM - 11:30 AM: Break
Room: Heritage Foyer
Break
 
 
11:30 AM - 12:30 PM: NAPIPM EAC/APHSA Meeting
11:30 AM - 12:30 PM: NAPIPM EAC/APHSA Meeting
Room: St. Louis
NAPIPM EAC/APHSA Meeting