Monday, October 28th, 2019
4:15 PM - 5:05 PM: Concurrent Sessions
And Then There Was Light: Identifying and Filling Gaps in Online Student Services
Walk through a Certification Pathway that provides evidence to current and potential online students, district-wide stakeholders and accreditors that you are committed to delivering premier, quality digital learning experiences to online students.
Explain the benefits of the QM Online Learner Support for College and Students Certification.
Describe the purpose of QM Learner Support Candidacy (1-3).
Show how the Certification Pathway may be utilized by any college.
Intended Participants - Role
Intended Participants - Knowledge Level
Participants new to the topic
Mrs. Katrieva Jones Munroe, And Then There Was Light: Identifying & Filling Gaps in Online Student Services, Alamo Colleges District
Katrieva Jones Munroe is a District Online Learning Coordinator at Alamo Colleges District in San Antonio, Texas who developed a certification pathway to assist San Antonio College and St. Philip's College in obtaining the QM Online Learner Support Certification in 2019. She has over 15 years of leadership experience in higher education in STEM programs, computer science and distance education. Katrieva is a United Nations Youth Delegate, a Fulbright Education Delegate and a Fulbright Scholar.
Mr. Jacob Aiden Martinez, And Then There Was Light: Identifying & Filling Gaps in Online Student Services, Alamo Colleges District