Tuesday, October 29th, 2019
9:10 AM - 10:00 AM: Concurrent Sessions
Texas 3
Leading Quality Assurance
Session Title
HGTV (Home-Grown Training Venture): Measuring the Effectiveness of Do-It-Yourself QM Training
Is the development of in-house QM training worth the trouble? Learn how California Baptist University Online evaluated the effectiveness of its in-house QM training program. Participants will leave with a framework for creating and evaluating an in-house QM training program.
Learning Objectives
List the steps to create an in-house QM training program.
Differentiate in-house QM training versus QM-hosted training for potential course developers.
Explain the benefits of QM training for potential course developers.
Intended Participants - Role
QM Coordinators
Intended Participants - Knowledge Level
Participants with some experience in the topic, but looking to grow
Dr. Robert Shields, Director of Curriculum Development, California Baptist University
Dr. Robert Shields serves as Director of Curriculum Development for California Baptist University's Online and Professional Studies Division. Prior to his current role, he served as Online Learning Systems Administrator, where he managed the university's learning management system.
Dr. Shields has more than 15 years of experience in online teaching. He earned his doctorate in educational leadership from California State University at Fullerton. Dr. Shields is married with four children.

Dr. Dirk Davis, Associate Vice President of Academics, California Baptist University
Dr. Dirk Davis is the Academic Dean for the division of Online and Professional Studies at California Baptist University, who provides innovative, market-driven, entrepreneurial-based leadership in the conservation and development of all academic offerings that serve non-traditional students in onsite, offsite, and online venues.