Monday, October 28th, 2019
12:00 PM - 12:25 PM: Concurrent Sessions
Texas 4
Sustaining Quality
Session Title
How to Do More with Less to Create, Cultivate and Sustain a Culture Committed to Quality Assurance
Online Learning Coordinators have been vital liaisons providing support between faculty and the online learning unit. Without additional staff, lines of communication opened and quality assurance improved. Learn about our eight-year success story.
Learning Objectives
Identify how to increase communication and collaboration to support quality assurance.
Describe the Online Learning Coordinator role.
Consider options for your institution to create a community approach to sustainable QA.
Intended Participants - Role
Instructional Designers
Intended Participants - Knowledge Level
Participants with some experience in the topic, but looking to grow
Natalie Johnson, Director Instructional Design and Online Learning, Community College of Baltimore
Natalie oversees online course development using Quality Matters. She specializes in leading teams to create authentic, engaging and effective learning experiences. Over the years, she has been learning, working, and teaching in higher education. A strong believer in putting the student first, Natalie focuses on the student experience while developing and designing online courses.

Stephen Kabrhel, Assistant Dean of Online Learning, Community College of Baltimore County
Steve is a former biology faculty, who has taught online for the past 16 years. Has been a faculty senator and Chair of the CCBC Academic Standards committee as well as a founding member of the Online Learning Advisory Board. In both positions, Steve has helped shape current online learning policies and has advocated for faculty involvement in quality assurance of CCBC’s online and blended courses. Now, as Assistant Dean of Online Learning, Steve is able to begin to expand the college’s offerings as well as assist in updating all aspects of professional development, course development and quality assurance.