Analyzing Your QA Efforts
Applying QM Standards: The Process and Product of a Program Review
This presentation focuses on QM Standards integrated into the program review process. Data on course design, technology, satisfaction, and faculty support were analyzed. Participants review data collection, sample data, and a report.
Learning Objectives:
Identify the focus, criteria and data necessary to support your quality assurance effort.
Analyze the design, delivery, and impact of a program review and report.
Apply the steps of a QM-based program review to your institution.
Intended Audience - Role:
Instructional Designers
Intended Audience - Knowledge Level:
New to QM
Experienced with QM
Rae Mancilla, Senior Instructional Designer, University of Pittsburgh
Rae L. Mancilla,Ed.D., is a Senior Instructional Designer in the Center for Teaching and Learning at the University of Pittsburgh. She collaborates on online course development and has published in numerous professional journals including Applied Linguistics, CALICO, Language Learning and Technology, and the American Journal of Distance Education. Her research focuses on technology-enhanced language learning, assessment, MOOCs, and the professional development of Instructional Designers.

Barbara Frey, Senior Instructional Designer, University of Pittsburgh
Barbara A. Frey, DEd, is a Senior Instructional Designer with Pitt Online where she provides support to faculty on a variety of teaching and learning topics. Barbara collaborates with faculty, instructional technologists, graphic designers, and videographers to develop online and massive open online courses (MOOCs). She also teaches as an adjunct instructor with Colorado State University’s Global Campus, and is a Facilitator and Master Reviewer for the non-profit organization Quality Matters™.

Jonathan Gunnell, Manager of Online Programs, University of Pittsburgh
Jonathan Gunnell holds an Ed.D. in Instructional Technology and Leadership and has presented his research throughout the United States. He also holds a B.M. in Music Technology and an M.M. in Digital Music Pedagogy. Jonathan oversees the planning, development, delivery, and assessment of online programs and courses, including Massive Open Online Courses. He also works as a faculty member at Duquesne University, where teaches courses in audio, video, web design, and technology.