Joe Christoffersen, CETL, is the Director of Technology Operations, at Katy Independent School District, TX. Technology Operations provides the services that are the foundation and support for the use of all technology in Katy Independent School District. Technology Operations consists of three teams: Systems Engineering, Network Engineering and Desktop Services. These teams are responsible for the design, implementation, maintenance and support of the desktops and peripherals, servers, and both wired and wireless networks connecting 65 schools and support facilities. Every phone call, email, web page, data file and video security feed traverses our network infrastructure.