Alicia Koné, Owner and President, Koné Consulting
Alicia Koné, Owner and President, Koné Consulting
Alicia Koné, owner and president of Kone Consulting LLC, has 20 years' experience working with health and human services agencies to improve our national public safety net system.
As a consultant, she has worked with health and human services agencies in over half the states in the US and with several national organizations to improve the efficiency and effectiveness of the Medicaid, Children's Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), childcare subsidies, and Temporary Assistance for Needy Families (TANF) programs. She has multiple certifications in management, strategic planning, and facilitation techniques.
Her expertise includes: transformational change in customer service delivery through Lean methods of process improvement, SNAP and Medicaid policy and operations, integration of eligibility for health and human services programs, the impact of the Affordable Care Act on SNAP programs, human services IT system design, and organizational readiness and change management.
Alicia Koné, owner and president of Kone Consulting LLC, has 20 years' experience working with health and human services agencies to improve our national public safety net system.
As a consultant, she has worked with health and human services agencies in over half the states in the US and with several national organizations to improve the efficiency and effectiveness of the Medicaid, Children's Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), childcare subsidies, and Temporary Assistance for Needy Families (TANF) programs. She has multiple certifications in management, strategic planning, and facilitation techniques.
Her expertise includes: transformational change in customer service delivery through Lean methods of process improvement, SNAP and Medicaid policy and operations, integration of eligibility for health and human services programs, the impact of the Affordable Care Act on SNAP programs, human services IT system design, and organizational readiness and change management.