Janet Reilly, VP, Insight Policy Research, Inc.
Janet Reilly, VP, Insight Policy Research, Inc.
Janet Reilly has 25 years' experience leading Organizational Change and Continuous Quality Improvement (CQI) projects for clients such as the U.S. Department of Agriculture (USDA.) A Trainer in several improvement and Business Process Reengineering (BPR) practices, Ms. Reilly has coached hundreds of individuals and project teams in government, schools, community-based organizations, labor unions, and businesses undergoing organizational culture change. At Insight, she serves as a vice president, directing projects such as the Supplemental Nutrition Assistance Program (SNAP) Process Improvement Contract. This large scale federal support services contract provides BPR training and technical assistance to Federal, State and county SNAP engaged in process improvement projects that improve customer service and access. Ms. Reilly consults on all aspects of program performance and office culture including customer service, management, work flow, timeliness, modernization processes, staff-customer interactions, and physical office environment.
Janet Reilly has 25 years' experience leading Organizational Change and Continuous Quality Improvement (CQI) projects for clients such as the U.S. Department of Agriculture (USDA.) A Trainer in several improvement and Business Process Reengineering (BPR) practices, Ms. Reilly has coached hundreds of individuals and project teams in government, schools, community-based organizations, labor unions, and businesses undergoing organizational culture change. At Insight, she serves as a vice president, directing projects such as the Supplemental Nutrition Assistance Program (SNAP) Process Improvement Contract. This large scale federal support services contract provides BPR training and technical assistance to Federal, State and county SNAP engaged in process improvement projects that improve customer service and access. Ms. Reilly consults on all aspects of program performance and office culture including customer service, management, work flow, timeliness, modernization processes, staff-customer interactions, and physical office environment.