Best Practices in Launching a QM Initiative
The Cowboys Cry, "Ki Yippee Yi!" A Gamified Retrospective on Year One of Institutional Implementation
Erin Berman, QM Program Manager, Radford University
Erin has been teaching undergraduate, online courses since 2004 for both public and private universities. She holds a masters degree in Communication from Radford University and has been active in quality assurance initiatives for the institution for the past two years.
Charles Cosmato, Director, Radford University
Charles Cosmato currently directs the Center for Innovative Teaching and Learning at Radford University where he has championed efforts to improve online course development and delivery since pioneering the first "official" online course at Radford University in 1997.
One year ago Radford University came to the 6th annual QM conference to share its implementation plan for a formal and institutional Quality Assurance Pilot Program. This year Radford is back to share wins and lessons learned in an effort to assist colleagues in a successful launch and/or continuous improvement of their institutional QM programs. Please join in on a discussion of things that worked and things that were improved upon, and be ready to share ideas and experiences in a fun and gamified format.
Learning Objectives
Compare predicted vs. actual outcomes of the proposed quality assurance implementation programs.
Relate observed university QM outcomes to current processes or ideas concerning quality assurance implementation at their organization.
Evaluate key considerations when implementing a quality assurance program institution-wide.
Audience: Faculty 
Audience: Administrator
Audience: Instructional Designer