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Best Practices in Launching a QM Initiative
The Heart of What Matters: The Creation of a Quality Online Continuous Improvement Plan
Tanya Allred, Associate Professor, New Mexico State University-Alamogordo
Tanya Allred is an Associate Professor of English at NMSU Alamogordo and teaches online, face-to-face, and hybrid courses. She is a Master Reviewer for internal and external Quality Matters reviews.
Karen May, Adjunct Instructor, New Mexico State University-Alamogordo
Karen May teaches online courses in Business and Office Technology at NMSU Alamogordo. She also serves on the Quality Assurance team and is a Master Reviewer for internal and external Quality Matters review. Previously, she served on the Distance Learning Advisory Board and Standards Committee for Blinn College in Texas.
Sherrell Wheeler, Director of Online Quality Assurance/Associate Professor, New Mexico State University-Alamogordo
Sherrell Wheeler coordinates all distance education initiatives at NMSU Alamogordo including Quality Matters training, external reviews, internal review teams, and all other aspects of distance education in an effort to ensure that online students have a positive educational experience. She also teaches online business courses.
Are you struggling with implementing a review plan that results in continuous course improvement? In two years, NMSU-A has had 80 percent of its courses QM approved. Through the use of a faculty team, the institution has provided training, technical support, and mentorship that has meshed QM Standards, best practices in online delivery, and professional development. This presentation will include perspectives from an administrator, a tenured faculty member, and an adjunct instructor.
Explain the key elements in a successful QM process.
Evaluate and modify the plan at the end of each cycle.
Evaluate a successful quality online continuous improvement plan from the perspectives of an administrator, a tenured faculty member, and an adjunct faculty member.