Measuring the Impact
A Community of Quality: Using Social Network Analysis to Study University-Wide Implementation of QM
Stephanie Richter, Assistant Director, Northern Illinois University
Stephanie Richter is the Assistant Director of the Faculty Development and Instructional Design Center at Northern Illinois University, where she provides professional development and consultations for faculty on teaching (face-to-face and online), technology integration, and Blackboard.
Tracy Miller, Online Teaching Coordinator, Northern Illinois University
Tracy Miller is an APPQMR facilitator at NIU. Her research interests include innovative teaching strategies. Tracy's graduate degree from the University of Illinois, and she remains a frequent presenter at conferences on education, educational technologies and faculty development. Her presented and published work is focused on online education and development.
Aline Click, Director, eLearning Services, Northern Illinois University
John Cowan, Senior Research Associate, Northern Illinois University
In addition to the Rubric, process, and professional development, implementing Quality Matters at many institutions has been about creating community centered on quality online teaching and course design. A noble goal but one that is difficult to measure is "What does a community look like?" How do you know it is growing or healthy? This presentation shares the results of an ongoing design-based study that uses social network analysis to visualize and analyze community formation during the development of a campus-wide implementation of QM.
Learning Objectives
Define social network analysis and describe its use in studying community formation.
Summarize a social network analysis protocol used to identify key brokers and increase connection within a community.
Demonstrate the initial state of a community of faculty and staff centered on QM using social network analysis and visualization.
Audience: Faculty 
Audience: Administrator
Audience: Instructional Designer