Monday, October 26th, 2020
4:00 PM - 4:50 PM: Concurrent Sessions
Foreseeing the Future
Using Change Management Theory to Inform and Invigorate Your QM Implementation Efforts
Feeling stalled in your QM implementation efforts? Ready to move on but not sure how? This presentation will frame your concerns in the language of change management based on recently published research on the QM Continuum of Excellence.
1. Describe the QM Continuum of Excellence using your institutional context
2. Name one key factor that has enabled your institution to move along this continuum
3. Name one key factor that has inhibited movement along the continuum
Intended Participants: Role
Intended Participants - Knowledge Level
People with some experience in the topic, but looking to grow
Barb Altman, Associate Dean, Texas A&M University - Central Texas
Dr. Barb Altman is Associate Dean and Associate Professor of Management at the College of Business Administration, Texas A&M University - Central Texas. She teaches graduate courses in Business Ethics, Leadership and Sustainability. She has been teaching online for over 20 years, is a QM Research Colleague and on the QM Academic Advisory Council. Her doctoral work was in Organizational Behavior and Management Policy.
Bethany Simunich, Director of Research, Quality Matters