Tuesday, October 27th, 2020
3:25 PM - 4:15 PM: Concurrent Sessions
Certification, Regulation & Accreditation
Supporting Student Success: QM Online Learner Support Certification Acquisition
Post-secondary students often find pursuing a degree online becomes cumbersome because of the complex support services provided. This session explores QM's Online Learner Support Certification and how it can make a difference in student experience.
Learning Objectives
Explore the variety of entities in most institutions
Examine the student experience when confronted with these entities
Articulate a path to simplify student support and achieve QM certification
Intended Participants: Role
Instructional Designers
Intended Participants - Knowledge Level
People with some experience in the topic, but looking to grow
Savilla Banister, Professor, Bowling Green State University
Dr. Savilla Banister is a teacher, dreamer, musician, geek and grandmother. Dr. Banister has been a faculty member at Bowling Green State University for 20 years, developing and teaching online programs. She has proven to be an enthusiastic and challenging professor for her undergraduate and graduate students. Dr. Banister is currently a member of the Board of Directors for Quality Matters. Savilla approaches teaching as an adventure and is fond of saying, “It’s all about the learning!”